Privacy Policy
Terms and Conditions
Privacy Notice
Background:
GFA World understands that your privacy is important to you and that you care about how your personal data is used. we respect and value the privacy of everyone and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About GFA World
Registered Charity and Limited Company (registered in England under company number 3433617, and Registered Charity Number 1064738).
Registered address: Acre House, Shentonfield Road, Manchester, M22 4RW.
Data Protection Officer: Angela Dao.
Email address: [email protected].
Telephone number: 01244 668029.
Postal Address: 6 Harper Road, Manchester, M22 4RG.
We are regulated by the Fundraising Regulator, Companies House, and the Charity Commission.
We are a member of Global Connections and the Evangelical Alliance
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us):
Name;
Date of birth;
Gender;
Address;
Email address;
Telephone number;
Business or Charity name;
Job title;
Profession;
Payment information;
6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for any of the following purposes:
Providing and managing your account.
Personalising and tailoring our information for you.
Sending you recent reports from the mission field and communicating with you in general. This may include responding to emails or calls from you.
Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by calling or emailing us).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, or post with information, or news from the mission field. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
8. How and Where Do You Store or Transfer My Personal Data?
GFA World is committed to ensuring the security of your personal information. We will only store or transfer your personal data in the UK, with the exception of credit or debit card donations, which are processed by Stripe and may be processed outside the UK. This does not affect your GDPR rights, as Stripe are fully compliant with GDPR procedures. This means that your data will always be fully protected under the GDPR.
To prevent unauthorised access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. GFA World uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data. Any information we have about you is stored in a secure location, and encrypted before being sent out (to our mailing house, Direct Debit provider, etc.)
Credit/debit card information is put directly onto the website of our payment processor. It is never stored on our servers and is not accessible by GFA World employees.
9. Do You Share My Personal Data?
We may sometimes contract with the following third parties. In some cases, those third parties may require access to some or all of your personal data that we hold.
Direct Debits are processed by:
Secure Collections
Suite 6, Centre for Advanced Industry, North Shields, Tyne and Wear, NE29 6DE
www.securecollections.com
*Registered and regulated by Information Commissioner’s Office, Financial Conduct Authority, Fundraising Regulator, and under GDPR
Some mailings are processed by:
Alpha to Omega Creative Business Solutions
PO Box 411, Beckenham, Kent, BR3 9BB
www.alpha2omega.london
Credit and Debit card donations are processed by:
Stripe Payments Europe Ltd.
www.stripe.com
GFA World will never sell, lease, or trade your personal information. It is not publicly accessible. It is accessed only by those who are authorised by GFA World and abide by strict confidentiality agreements. You can be assured that the information we maintain will only be used to support your relationship with GFA World.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
We will respond to your subject access request within 30 days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected].
Telephone number: 01244 668029.
Postal Address: PO Box 316, Manchester, M22 2DJ.
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available online, or in writing upon request.
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